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# How to configure and print order tickets

# How to print specific items on an orders ticket

Tunder allows you to print **orders tickets** for order preparation, for example in the **kitchen or at the bar**.

You can configure:

* a printer that prints only the **Customer receipt**
* a printer that prints only **Orders ticket**
* or a printer that prints both **Customer receipt** and **Orders ticket**

You can also create more advanced setups with multiple printers. For example:

* a printer in the **kitchen**
* a printer at the **bar**
* a printer for **Customer receipt**

You can then choose **which items or categories should appear on each Orders ticket**.

---

# 1. Add a printer

To start, you need to add a printer in Tunder.

Go to:

**Settings → Printers → Add printer**

You can connect a printer using:

* **Bluetooth**
* **Wifi, ethernet**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/capture-decran-2026-03-13-a-15_t84m1z.png =275x349)

If the printer is connected to the same network as your device, Tunder can automatically detect it.

Enable **Search printers** to scan printers connected to your router.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/capture-decran-2026-03-13-a-15_hyi7m6.png =275x387)

If the printer does not appear, you can also use **Search by IP address**.

---

# 2. Configure the printer

Once the printer is added, open the **Printer** settings.

In the **Type of ticket** section you can enable:

* **Customer receipt**
* **One item per ticket**
* **Orders ticket**

An **Orders ticket** is typically used for **orders preparation (kitchen, bar...)**.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/image_1254d8p.png =275x536)


You can enable several ticket types depending on your setup.

---

# 3. Choose which items should print

In the **Order options** section, tap **Print all items**.

This allows you to select which items should appear on the **Orders ticket**.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/image_1i73o05.png =275x517)


You can select:

* individual **Items**
![](https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/image_167letq.png =275x310)

* or **Categories**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/image_15yglag.png =275x251)



Only the selected items will appear on the **Orders ticket**.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/image_bg0vsg.png =275x305)


This selection **only applies to order tickets**.


---

# 4. Example

In this example, the printer is configured to print only:

* **Ice cream**
* **Soda**

A sale contains:

* 1 Burger  
* 1 Fries  
* 1 Ice cream  
* 1 Soda  

[IMAGE — Screenshot showing the cart with Burger, Fries, Ice cream and Soda]

When the sale is completed:

**Customer receipt prints:**

* Burger  
* Fries  
* Ice cream  
* Soda  

**Orders ticket prints:**

* Ice cream  
* Soda  

![](https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/image_dkjlu4.png =700x461)


---

# 5. Print automatically

You can enable **Print automatically** in the printer settings.

When this option is enabled, the tickets linked to this printer will print automatically when a sale is completed.

This may include:

* the **Customer receipt**
* the **Orders ticket**
* or both depending on your configuration.