How to join an existing shop ?
Join a shop in Tunder
Would you like to use multiple devices with your Tunder POS? It’s possible thanks to the multi-device option.
The account owner must have a Premium subscription (2 devices or more).
Then, a second device can join the shop through one of the two following scenarios.
✅ Make sure the user has created an account and is logged in (via Apple or Google). If you don’t see the “Join a shop” option, log out, sign in with your email, and make sure you are not using the app in trial/demo mode.
Case 1: You use the same email as the account administrator
If you log in on the second device using the same email as the account owner:
- Open the Tunder app on the new device
- Sign in with the same Apple or Google account that was used to create the shop
- The shop is automatically synchronized — no further action is needed
- You will be taken directly into the existing shop environment
✅ If you are the shop owner and logging in with your original email, you do not need an invitation code. The code is only required when joining with a different email address.
Case 2: You use a different email address
If the invited user uses a different email address, they must create their own Tunder account (via Apple or Google), then enter a code provided by the account owner.
On the account owner’s side:
- Open Settings > Devices
- Tap the ➕ button in the bottom-right corner
- A 6-digit invitation code will appear (valid for 3 minutes)
- Share this code with the invited user
On the invited user’s side:
- Download and open the Tunder app
- Sign in with your own Apple or Google account
- Tap Join a shop
- You are now connected to the account owner’s shop
Troubleshooting: "Invalid code" or unable to join
If you see an invalid code message or cannot join the shop:
- Make sure the invitation code was generated from the device already connected to the shop (Settings > Devices > ➕).
- Check that the code is still valid (codes expire after 3 minutes).
- Verify that the Tunder app is up to date on the device that is joining (check the app version at the bottom of the Settings page in the Tunder app).
- If you are using the same email account on both devices and the shop does not appear automatically, log out from Settings > My account > Log out, then log back in with the same email.
If both devices use the same account, they should display the same shop automatically after reconnection.
Already created an account and want to join a shop?
- Open the list of shops
Already created an account and want to join a shop?
- Open the list of shops
- Tap the “+” button
- Join the shop
Updated on: 30/04/2026
Thank you!