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Frequently Asked Questions

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  • Subscriptions / invoices
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  • How to join an existing shop ?
    Join a shop in Tunder Would you like to use multiple devices with your Tunder POS? It’s possible thanks to the multi-device option. The account owner must have a Premium subscription (2 devices or more). Then, a second device can join the shop through one of the two following scenarios: Case 1: You use the same email as the account administrator If you log in on the second device using the same email as the account owner: Open the Tunder app on the new devicePopular
  • The device limit has been reached
    You have reached your device limit Why does this message appear? With the free version of Tunder, you are limited to a single device. Even if you delete the application, your account remains tied to this device. What to do if this message appears? Two options are available: (https://storage.crisp.chat/users/helpdesk/websiSome readers
  • Enable or disable demo mode in Tunder
    Demo mode allows you to test the application without impacting your real sales or inventory. It’s ideal for practice, setup, or training new users. Enable demo mode Open the Tunder app Go to Settings General Scroll down to Demo mode Toggle the switch to activate it A banner will appear at the top: Demo mode activated Disable demo mode Go to Settings General Turn off the Demo mode switch A confirmation screen will appear: *Are you ready toSome readers
  • Set the date and time automatically
    Set the date and time automatically For the Tunder app to function properly — especially for synchronizing tickets or sales reports — it’s essential that the date and time on your device are set automatically. 📱 How to activate automatic date and time? ▶️ On iPhone / iPad: Open the Settings app Go to General Date & Time Enable Set Automatically 🔗 View Apple’s article ▶️ On Android: Open theFew readers

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