The device limit has been reached
You have reached the device limit (https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/image1e6fuiw.png =275x489) Why does this message appear? With the free version of Tunder, your account is limited to one single device. Even if you change your phone, your account remains linked to your previous device. Transferring your data to a new device requires a Premium subscription. How to transfer your account to a new device? To transfer your daSome readersEnable or disable demo mode in Tunder
Demo mode allows you to test the application without impacting your real sales or inventory. It’s ideal for practice, setup, or training new users. Enable demo mode Open the Tunder app Go to Settings General Scroll down to Demo mode Toggle the switch to activate it A banner will appear at the top: Demo mode activated Disable demo mode Go to Settings General Turn off the Demo mode switch A confirmation screen will appear: *Are you ready toSome readersHow to Find the Apple (Private Relay) Email Linked to Your Tunder Account
🔐 How to Find the Apple (Private Relay) Email Linked to Your Tunder Account When you sign up for Tunder using “Sign in with Apple”, Apple automatically creates a private email address in the format xxxx@privaterelay.appleid.com. This address hides your real email and acts as a relay for all communications related to your Tunder account. 📱 On iPhone or iPad Open Settings Tap your Apple ID (at the top of the screen) Go to iCloud Tap Hide My EmailFew readersHow to download a copy of your data?
You can download a complete copy of your account data (items, sales, settings, etc.) in .zip format. This copy is strongly recommended if you are changing devices or experiencing device issues. It allows support to recover the latest version of your data, including any data that may not yet be synchronized online, helping you avoid data loss. ⚠️ Deleting the application may result in permanent data loss if your data is not saved online or if you do not have a local backup copy. Do not deleFew readersTroubleshooting synchronization issues between multiple devices
Why aren’t my devices synchronizing? For your devices to synchronize properly, they must: Be connected to the same shop Be connected to the internet Check that the devices are connected to the same shop To see all devices linked to your shop: Go to Settings Devices. You will find the list of connected devices. Adding new devices is available with a Premium subscription. Why aren’t sales synchronizing? In some cases, sales do not synchronize because: AFew readers