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Frequently Asked Questions

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  • The device limit has been reached
    You have reached the device limit (https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/image1e6fuiw.png =275x489) Why does this message appear? With the free version of Tunder, your account is limited to one single device. Even if you change your phone, log out, or delete the app, your account remains linked to the original device. Simply uninstalling the app or disconnecting does not free the device slot. Transferring your data to a new devicPopular
  • Enable or disable demo mode in Tunder
    Demo mode allows you to test the application without impacting your real sales or inventory. It’s ideal for practice, setup, or training new users. Enable demo mode Open the Tunder app Go to Settings General Scroll down to Demo mode Toggle the switch to activate it A banner will appear at the top: Demo mode activated Disable demo mode Go to Settings General Turn off the Demo mode switch A confirmation screen will appear: *Are you ready toPopular
  • How to Find the Apple (Private Relay) Email Linked to Your Tunder Account
    🔐 How to Find the Apple (Private Relay) Email Linked to Your Tunder Account When you sign up for Tunder using “Sign in with Apple”, Apple automatically creates a private email address in the format xxxx@privaterelay.appleid.com. This address hides your real email and acts as a relay for all communications related to your Tunder account. 📱 On iPhone or iPad Open Settings Tap your Apple ID (at the top of the screen) Go to iCloud Tap Hide My EmailFew readers
  • How to Change the Currency and Language Settings in Your Account
    Your currency display depends on your app and device settings. If your sales appear in the wrong currency (for example, USD instead of EUR or CHF), follow the steps below. Change Currency in the App Open the app. Go to Settings. Tap on Currency (Devise). Select the correct currency (e.g., EUR, CHF, USD). Once selected, your sales and reports will display in the chosen currency. Change Language in the App If needed, you can also update the language: Go to SettFew readers
  • Install the app on a computer (Mac or PC)
    Can I install the app on a computer? The application is available on: Apple devices: iPhone, iPad, and Mac Android devices: Smartphone and tablet It is not available on Windows PC and there is no browser/back‑office version. How to install the app on a Mac Open the Mac App Store. Search for "Tunder". Download and install the application. Log in using the same email address linked to your account. Minimum required version: macOS 11.Few readers
  • How to update the Tunder app to the latest version
    How to update the Tunder app to the latest version Keeping your Tunder app up to date ensures you benefit from the latest features and bug fixes. 1. Update the app to the latest version To download the latest version of the application: 👉 Click this link from your device: https://link.tunder.co/share-tunder Make sure you are connected to a stable internet connection before starting the update. If prompted, follow the steps in the App Store (iOS) or Google Play Store (Android) to cFew readers

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