How to create an open ticket? (Put a ticket on hold)
How to create an open ticket? The “Open tickets” feature lets you save a ticket without completing the payment. This is useful when a customer will pay later, when managing tables, or handling phone/online orders. You can create and manage multiple open tickets at the same time. Each saved ticket appears in the Open tickets tab, allowing you to switch between different customers and finalize each one separately when they are ready to pay. **Step 1: Activate the “Open tickets” feFew readersUnderstanding sessions (end of day report)
What is a session? A session corresponds to a period of activity on a device. It includes all sales, payments, and cash movements recorded between its opening and closing. Session characteristics A session is linked to a single device When the session is closed, a summary receipt (end of day report) is generated and can be shared with your accountant Multiple users can sell within the same session Automatic session A session lasts 24 hours It opeFew readersHow to configure and print order tickets
How to print specific items on an orders ticket Tunder allows you to print orders tickets for order preparation, for example in the kitchen or at the bar. You can configure: a printer that prints only the Customer receipt a printer that prints only Orders ticket or a printer that prints both Customer receipt and Orders ticket You can also create more advanced setups with multiple printers. For example: a printer in the kitchen a printer at the barFew readersOrganize your items in alphabetical order
You can organize your items alphabetically or manually reorder them from the Items section. Sort items alphabetically Go to **sell **tab Tap the double arrow on top right corner Tap button to reorganize/sort items. The list will automatically reset in alphabetical order. Manually reorder items If needed, you can change the order of your items manually: Go to **sell **tab Tap the double arrow on top right corner Drag and drop it up or down to the deFew readersHow to create a category
Categories group your items: drinks, dishes, desserts… On the sales screen, they help you find an item in two taps. They also let you track your sales by category. Only the title is required. The illustration and the items are optional, and you can change them later. Step 1: Open your categories Tap the menu icon ☰ at the top left. Tap Items. Then open the **CatFew readersHow to create an item
Items are the products and services you sell with Tunder. Create an item once, and it appears on your sales screen, ready to be added to a ticket in one tap. Only the title is required. Every other field is optional, and you can change it later. Step 1: Open your item list Tap the menu icon ☰ at the top left. Tap Items. Then tap the + button at the botFew readers