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  • How to create an open ticket? (Put a ticket on hold)
    How to create an open ticket? The “Open tickets” feature lets you save a ticket without completing the payment. This is useful when a customer will pay later, when managing tables, or handling phone/online orders. Step 1: Activate the “Open tickets” feature To enable this feature: Open the Settings tab. Tap on General. Activate the Open tickets toggle. Open ticket (https://storage.crisp.chat/users/helpdesk/website/-/1/1/5/8/11586f3f280f9f00/capture-deFew readers

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